News - Holden
Holden outlines customer service transformation
New Holden customer experience boss details fresh servicing ‘culture’
2 Sep 2016
- GM Holden has announced an overhaul of its customer and aftersales servicing programs in a bid to better compete with its rivals as it transitions from local manufacturer to full-line importer in a year.
- The car-maker launched its new customer-focused strategy, dubbed Complete Care, at its GM Australia Design Studios in Port Melbourne this week, describing it as “a culture, rather than just a program”.
Click here for full story: Holden outlines customer service transformation
1st of September 2016
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11th of August 2016
Holden sales set to bounce backProduct and customer benefit programs are already paying dividends, say Holden execs
13th of May 2016
Holden announces 2015 ‘Grand Master’ dealersVictorian dealers again dominate Holden’s annual dealership recognition program
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