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ACCC looks into new-car retailing

Looking into it: ACCC chairman Rod Sims says the commission has received a “high volume of complaints” relating to the new-car retailing industry in Australia.

Consumer watchdog releases issues paper as part of new-car retailing industry study

General News logo19 Oct 2016

By TIM NICHOLSON

- The Australian Competition and Consumer Commission (ACCC) has released an issues paper requesting the public’s input for its new-car retailing industry market study that aims to uncover emerging issues within the sector.

- According to the consumer and competition watchdog, the study, which was announced in June, will analyse various industry practices including “compliance with consumer guarantees obligations and the ability of consumers to enforce their rights”, as well as “interaction between consumer guarantees, manufacturer’s warranties and dealer’s extended warranties”.

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