News - Citroen
Citroen introduces six-year warranty
French car-maker Citroen launches Australia’s longest new-car warranty
1 Mar 2014
NICHE brand Citroen has announced a six-year warranty on selected models, giving it the longest new-car warranty available in Australia.
Kicking off from March 1, the warranty will cover all three models in the DS-line including DS3 hatch and Cabrio, DS4, DS5 as well as the new Grand C4 Picasso seven-seat people-mover that launched this month.
These models are also covered by six years of roadside assistance.
Other models in Citroen’s local line-up, such as the C3, C4 and C5 passenger cars and the Berlingo light-commercial van are not included in the new terms and are instead covered by the existing three-year/100,000km warranty and three-year roadside assist.
Citroen Automobiles Australia national marketing manager Manuel Tyras said the company was not currently looking to introduce the lengthy warranty on the rest of the C-line.
“At the moment we are not looking at it. But if it is successful, who knows.”
South Korean car-makers Hyundai and Kia previously had the most generous warranty in Australia with their five-year/unlimited kilometre warranty, with French brand Renault jumping on board with similar terms in 2011 for its passenger car line-up, excluding Renault Sport.
Mitsubishi also offers a five-year warranty but it is capped at 130,000km.
Mr Tyras said customer feedback prompted local distributor Sime Darby to offer the new warranty on the DS and Grand C4 Picasso.
“Our customers have told us that warranty has the greatest influence on our brand. So, introducing a six year warranty and six year roadside assist was a logical step in showing our commitment to our customers and Australia.” “We are the first brand in the country to offer this level of support to our customers. Our products are built to the highest quality using only the best materials.”“The DS Line is the flagship of our brand so it was natural that we’d offer this on these models. We’ve added the new Grand C4 Picasso, being a family car.”
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