News - Subaru
Subaru extends new-vehicle warranty to five years
Five-year/unlimited-kilometre warranty standard on Subaru vehicles sold from January
2 Jan 2019
SUBARU Australia has brought in the New Year by announcing that all of its new vehicles sold from January 1 will come with a standard five-year/unlimited-kilometre warranty, leaving Toyota and Nissan as the only two top-10-selling brands left with three-year guarantees.
While Subaru Australia previously offered its models with a three-year/unlimited-kilometre peace-of-mind agreement, it often sold them with five years of coverage as part of several sales promotions held in recent years.
This move has also resulted in Subaru Australia extending its capped-price servicing program from three to five years, with this offer available to owners who service their vehicles at an authorised dealership and respect their recommended service intervals.
According to Subaru Australia managing director Colin Christie, an extensive review led to the improved warranty, which follows the brand’s ‘Subaru do’ customer-focused approach.
“Subaru has long been renowned for great engineering, durability, and whole-of-life ownership experience, and this latest move to five-year warranty and capped-price servicing offers yet more peace-of-mind for our customers, who are among the most loyal in the Australian automotive industry,” he said.
“While we have had periods of promotional five-year warranty on some models in recent times, this development offers our customers consistency right across the range.”
The timing of Subaru Australia’s announcement could play a key role in reversing its sales decline, with the brand this week expected to report its first annual volume loss after a run of six consecutive records.
To the end of November last year, Subaru Australia sold 46,565 vehicles – a 3.7 per cent decrease over the 48,379 deliveries it made during the same period in 2017.
As mentioned, Toyota and Nissan have maintained their three-year warranties heading into 2019, with the former’s guarantee covering 100,000km, while the latter’s agreement is unlimited.
This persistence has created an unusual situation between Subaru and Toyota, which sell the co-developed and -built BRZ and 86 sportscars respectively.
The twins under the skin are almost identical in looks, mechanics, pricing and specification, but the BRZ now has a significant edge over the 86 when it comes to aftersales.
As reported, market leader Toyota Australia has no plans to extend its coverage, citing the reliability, durability and quality of its vehicles, meaning this divide between the BRZ and 86 could continue indefinitely.
Peugeot and Citroen (February), Tesla (April), Ford (May), Holden (July), Mazda (August), SsangYong (September) and Volkswagen (December) were among the brands to announce warranty extensions in a busy 2018.
17th of December 2018
VW makes five-year warranty permanentAll new Volkswagens covered by five-year/unlimited km warranty from Jan 1
11th of September 2018
Forester to boost Subaru salesSubaru targets another record annual sales haul as new-generation Forester arrives
6th of September 2018
SsangYong announces relaunch pricing, warrantyDriveaway pricing, seven-year warranty, standard AEB underpin SssangYong return
13th of August 2018
No plans to extend warranty: ToyotaMarket leader Toyota sticks to three-year warranty as rivals move to longer terms
1st of August 2018
Mazda introduces range-wide five-year warrantyAll Mazda vehicles to gain five-year standard warranty from August 1
5th of July 2018
Subaru Australia sales growth to slow in 2018XV demand bolsters Subaru Australia’s seventh successive annual sales record tilt
2nd of July 2018
Holden moves to permanent five-year warrantyNew Holden five-year/unlimited km warranty matches Ford, Honda, Hyundai
14th of May 2018
Ford ups warranty to five yearsWarranty period extended by 24 months to five years/unlimited kms in all new Fords
5th of April 2018
Tesla introduces eight-year warrantyEight-year/160,000km warranty for Tesla Model S and Model X in Australia
Click to share
Motor industry news