News - Rolls-Royce
Rolls-Royce Motor Cars Sydney wins at regional DOTY
Rolls-Royce Sydney dealership wins yet another prize at the Asia Pacific Awards
22 Apr 2021
ROLLS-ROYCE Motor Cars Sydney has been named the Asia Pacific Region’s Ownership Services Dealer of the Year for 2020 at the prestige brand’s annual Dealer of the Year awards.
The only winner to come from Australia, Rolls-Royce Motor Cars Sydney reportedly beat out 21 other dealerships from throughout the region to claim the award with Rolls-Royce Asia Pacific regional sales manager Ian Grant describing aftersales service and customer experience as the most important aspect of owning a Rolls-Royce.
“Achieving such an award is testament to the ongoing commitment to customer satisfaction and dedication towards enhancing the customer experience,” he said.
“Often the industry focus is directed to car sales to indicate a brand’s performance, yet the customer journey after delivery is the most important part of Rolls-Royce ownership.
“By winning this award Rolls-Royce Motor Cars Sydney is supporting our founders’ ethos of striving for perfection.”
Far from an irregularity, this is not the first time Rolls-Royce Motor Cars Sydney has taken home gold at the regional awards, having previously been recognised for its local Dawn convertible launch, world-class efforts in upholding brand values and its Provenance and Black Badge sales.
Dealer principal Matthew Tunstall accepted the award on behalf of his staff and said he was honoured that their “work has been recognised by Rolls-Royce”.
“Passion and willingness to deliver only the best to our customers drives us, as does founder Sir Henry Royce’s words ‘Whatever is rightly done, however humble, is noble’,” he said.
Eight prizes comprise the Asia Pacific Awards with Rolls-Royce Motor Cars Tokyo claiming three of them, including the overall Asia Pacific Dealer of the Year title – it also won Bespoke Dealer of the Year and Provenance Dealer of the Year.
Rolls-Royce Motor Cars Seoul also had a good year, netting both the ‘Best New Ghost Results’ gong as well as being name the CRM & Digital Dealer of the Year.
The other winners included Rolls-Royce Motor Cars Singapore (Phantom Dealer of the Year) and Rolls-Royce Motor Cars Yokohama (Black Badge Dealer of the Year).
Rolls-Royce has sold 12 new vehicles in Australia so far this year ending March, exactly the same volume as in the first quarter of 2020.
The Road to Recovery podcast series
9th of April 2021
Audi names DOTY winners for 2020
Audi Centre Sydney makes it a hat-trick of DOTY wins in 2020
8th of April 2021
Hyundai names top dealers of 2020
Ferntree Gully Hyundai emerges as best-performing Hyundai dealership of 2020
31st of March 2021
Kia recognises top-performing dealerships of 2020
Motorama Kia Moorooka cleans up at 2020 Kia Dealer of the Year awards
23rd of March 2021
Volvo names top performing dealers of 2020
Multiple dealers add to winning streaks at 2020 Volvo Pinnacle Awards of Excellence
Click to share
Motor industry news