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Lexus judged best customer service by Roy Morgan
Roy Morgan 2016 Customer Satisfaction Awards picks Lexus as best automotive company
28 Feb 2017
- LEXUS Australia has continued its dominance of the Roy Morgan Customer Satisfaction awards, taking first place in the automotive category for the third year running, marking four wins since the awards began six years ago.
- The awards process is based on face-to-face interviews with approximately 50,000 Australian customers across 12 months, who are asked to rate their experience with their respective automotive brand on a sliding scale of satisfaction form ‘very satisfied’ to ‘very dissatisfied’.
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