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General News  Winner: The Chevrolet Volt was rated the most appealing model in the compact car segment, reflecting US car buyers’ increasing approval of smaller cars.

Winner: The Chevrolet Volt was rated the most appealing model in the compact car segment, reflecting US car buyers’ increasing approval of smaller cars.

JD Power study finds high smaller-car appeal in US as Porsche tops overall table


AMERICAN car buyers who have downsized from a larger vehicle have found the smaller car to be just as appealing – if not more so – than the one they replaced, according to the latest JD Power and Associates annual APEAL study.

Now in its 17th year, the influential study of ‘Automotive Performance, Execution and Layout’ (APEAL) examines how gratifying a new vehicle is to own and drive, based on owner evaluations of more than 80 attributes including looks, safety and performance.

Porsche again proved to be the most appealing brand in the US, taking first place in the study for the eighth consecutive year with 887 points (based on a 1000-point scale).

Jaguar was second-highest on 877, having climbed 20 points to be recognised as one of the biggest-improving brands over last year, second only to Dodge (up 21 points to 785, which was still below the industry average of 788).

While the industry average was up seven points on last year, reflecting an improvement across all vehicle segments, only four mass-market brands were above the mark: Volkswagen (812), Ram (792), Ford (791) and Chrysler (789).

Most compelling was the finding that US car buyers, who are increasingly downsizing (largely on the basis of saving money), are reporting higher levels of approval for these smaller cars than the bigger models they have replaced.

General News center imageFrom top: Porsche 911; Mini Roadster; Chevrolet Sonic.

Although three out of five buyers in the study remained with the same size car they had before when trading in a relatively new vehicle (around six years old, on average), those changing sizes were more than twice as likely to downsize rather than move into a larger segment.

More than a quarter (27 per cent) of respondents either bought or leased a smaller car, compared to 13 per cent of buyers who up-sized.

Consumers have traditionally rated smaller cars as less appealing than larger cars, which typically have higher comfort levels, more features, extra cabin and luggage space, and extra engine performance.

And, reflecting this, larger models continue to attain higher APEAL study scores than smaller models.

However, JD Power and Associates vice-president of global automotive David Sargent said buyers were increasingly finding that “today’s compact models are not the ‘econoboxes’ that they may have once feared”.

“Typically, smaller vehicles have lower appeal than larger vehicles – they tend to perform less well, they’re less comfortable and have fewer features, so one might think that consumers are making a big sacrifice by downsizing,” he said.

“But what we’re finding is that appeal has increased rapidly over the last few years.

“Although consumers are downsizing, they’re not actually downgrading. They are just as satisfied, if not more so, than they were with the previous larger vehicle.”

Mr Sargent pointed to the more substantial nature of new-generation compact vehicles, their improved performance and increased features and appointments that were once found only on larger models.

“Vehicle owners who downsize are often finding that they are actually upgrading when they buy a new vehicle,” he said.

This is reflected in the increasing average APEAL score for smaller cars in recent years, climbing to 765 points in the compact/sub-compact segment this year – the level that mid-sized vehicles enjoyed only four years ago.

Similarly, the 2012 average APEAL score in JD Power’s mid-size premium segment is 844, which is the same as the average for large premium vehicles in 2008.

In specific segments, the Chevrolet Volt was this year the highest-ranked compact car, with the VW Golf and Honda CR-Z next best, while the Mini Coupe/Roadster took out the compact sporty car category ahead of VW’s Golf GTI and the Mini Cooper.

The top sub-compact car was the Chevrolet Sonic, with the Fiat 500 and Ford Fiesta next, while Mercedes took out the compact premium sporty car section with the SLK-Class.

Other category winners included the BMW 3 Series (entry premium car), Porsche 911 (premium sporty car), Kia Optima and VW Passat (medium car joint winners), Dodge Challenger (mid-size sporty car), Audi A6 (mid-size premium car), Dodge Charger (large car) and Audi A8 (large premium car).

Among the highest-ranking crossover/SUVs were the Mini Countryman (compact), Range Rover Evoque (entry premium), Ford Flex (mid-size), Porsche Cayenne (mid-size premium), Ford Expedition (large) and Infiniti QX56 (large premium), while Kia’s Soul took top honours in the compact MPV segment.

Rounding out the segment winners, Chevrolet bagged its third individual category award with Avalanche named the top-performing large pick-up – ahead of Ford’s F-Series models – while Nissan claimed top mid-sized pick-up with Frontier and top minivan with Quest.

Although Chevrolet won three individual categories, the General Motors brand was below average as a whole, on 777 points.

Others below-average brands included Kia (786), Buick and Hyundai (784), Toyota and GMC (780), Honda (771), Mazda (770), Nissan (769), Fiat (768), Jeep and Scion (764), Subaru (761), Mitsubishi and Smart (752), and Suzuki (745).

Luxury brands dominated at the top of the table.

Behind Porsche and Jaguar were, in order, BMW (859), Audi (848), Mercedes-Benz (844), Land Rover and Lexus (833), Cadillac and Infiniti (823), Acura (816), and Lincoln and Mini (815). Volvo was ranked five points behind VW on 807.

The APEAL study is described as a sister study to JD Power’s Initial Quality Study, which focuses on problems experienced by owners during the first 90 days of ownership.

This year’s APEAL study is based on responses gathered between February and May 2012 from more than 74,000 purchasers/lessees of new 2012 model-year cars and light trucks who were surveyed after the first 90 days of ownership.


General News  Winner: The Chevrolet Volt was rated the most appealing model in the compact car segment, reflecting US car buyers’ increasing approval of smaller cars.






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