News - Volkswagen
Volkswagen begins diesel emissions recall
Tech fix: The Amarok is the first Volkswagen model in Australia to be called in to fix the diesel emissions cheating issue.
Recall of 2.0-litre Volkswagen diesel models starts with Amarok pick-up
29 February 2016
VOLKSWAGEN Group Australia (VGA) has kicked off the recall for vehicles
impacted by the diesel emissions cheating scandal that started to unfold last
year, with the Amarok pick-up the first model to be called back in for a fix.
The German car-maker's Australian arm said 8694 Amaroks were impacted by what
it termed, “the global emissions matter”, while other affected models would
follow in the coming months.
The fix involves a software upgrade at a Volkswagen dealer that should take no
longer than half an hour. Owners will not be charged for the fix.
VGA said it sent an email to impacted customers this morning and that they
would receive a letter inviting them to make an appointment with their dealer.
Customers are asked to wait until they have received their letter before
booking an appointment.
“Volkswagen Group Australia assures its customers that the implementation of
the measure does not lead to a deterioration of the fuel consumption, CO2
emissions, engine performance, torque and vehicle acoustics and all vehicle
values related to type approval remain unchanged; and continue to outperform
the minimum emissions requirements of both Euro 4 and Euro 5 standards,” the
company said in a statement.
Further recalls involving other models powered by the EA189 2.0-litre diesel
engines will continue “throughout the year” model by model, while vehicles
using the 1.6-litre unit that are also scooped up will be recalled later in the
year, according to VGA.
The car-maker said that it was working closely with its dealer network to
ensure the issue is resolved as “quickly and efficiently as possible”, and that
customers who are unsure whether their vehicle is affected could input their
Vehicle Identification Number (VIN) into a search box on the VW or Skoda
Australia consumer website.
The German automotive giant was caught out in September last year when it was
discovered that it had used a cheat device on some of its diesel engines that
can detect when a vehicle is under test conditions and emit lower nitrogen
oxide emissions. When not under test conditions, the engine emits significantly
About 11 million vehicles are impacted globally, including models from the
Volkswagen, Skoda, Seat and Audi brands.
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